3B Report delays due to Experian timeouts
Incident Report for Identity and Credit Services
Resolved
TransUnion is currently experiencing delays with 3B credit reports due to timeout issues with obtaining Experian data. You may receive errors that a report cannot be pulled, reports with missing Experian data, or response times for 3B reports in the 60-90 second range. If you receive an error message, please wait 2 hours before trying again to prevent the possibility of locking out the given PII in the TransUnion system.
Posted Nov 08, 2019 - 14:30 PST